Your Local
Appliance & HVAC/Water Heater Repair Service |

We accept cash, check or credit/debit cards, ApplePay, Samsung Pay, GooglePay, Cash App as well. We will process your card payment on the spot using Square payment system. We do not store your card numbers.

We stand behind both the part and the labor with a full warranty (from 90 days up to one year, depending on the repair).

At HeyKey Appliance & HVAC Repair, we understand that some customers may want to save money by purchasing their own parts online. However, for quality, safety, and warranty reasons, we do not install customer-supplied parts—including those purchased from online retailers such as Amazon, eBay, or third-party sources.
Here’s why:

• No Warranty on Third-Party Parts: When we supply parts, they come directly from manufacturer-approved distributors, and we stand behind both the part and the labor with a full warranty (up to one year, depending on the repair). Unfortunately, we cannot guarantee the condition, compatibility, or authenticity of parts purchased elsewhere.
• High Risk of Failure or Damage: We’ve encountered many cases where customer-supplied parts arrived damaged, counterfeit, or incorrect—even though they looked similar to the original part. Installing these parts could cause more damage to your appliance or HVAC system, costing you more in the long run.
• Safety and Liability: Many of the systems we service involve gas, electricity, or refrigerants. Improper or low-quality parts can pose serious safety risks, and we must adhere to professional standards to protect both your home and our technicians.

We appreciate your understanding and are always happy to provide transparent pricing on all parts we supply, including OEM (original equipment manufacturer) components that meet industry standards. When you choose HeyKey, you’re choosing accountability, safety, and peace of mind.
If you have questions about part pricing or want a breakdown of our warranty policy, don’t hesitate to ask—we’re here to help!

At HeyKey Appliance & HVAC Repair, we believe in transparent and fair pricing. Our standard service trip charge covers the cost of sending a certified technician to your location, performing a full diagnostic of the issue, and providing a detailed repair estimate.
However, if you approve the repair estimate and choose HeyKey to complete the job, we will waive the service trip charge entirely—even if we need to return on a separate visit with the necessary parts. In this case, your only charges will be for the parts and labor included in the approved estimate.
Here’s a quick summary:

• ✅ Service call is waived if you approve the estimate and hire us to complete the repair.
• 🔁 Additional trips (if needed) to install parts are included at no extra charge.
• ❌ If you choose not to proceed with the repair, only the diagnostic/service trip fee applies.

This policy helps ensure that you only pay for real solutions—not just for someone to look at your appliance or HVAC unit. It also reflects our commitment to providing honest, professional service without surprise fees.
If you have any questions about our pricing or would like a detailed estimate before authorizing a repair, our team is always happy to walk you through the process.

At HeyKey Appliance & HVAC Repair, we believe in clear, upfront pricing so our customers know exactly what to expect before any work begins.
Residential Appliance & HVAC Service

• Service Call (First Unit): $75 — includes technician visit and diagnostic for one residential unit.
• Each Additional Unit (Same Visit/Location): $37.50 (50% off the standard rate).

Example:
2 units = $75 + $37.50
3 units = $75 + $37.50 + $37.50
✅ Good news: If you approve the estimate and move forward with the repair, the diagnostic fee for that unit will be waived and applied toward the total repair cost, even if a return visit is needed for parts.
Commercial Refrigeration & HVAC Service

• Service Call (First Unit): $100 per commercial unit.
• Each Additional Commercial Unit: $100 per unit.

❌ Please note: Commercial service call fees are not deductible from the repair total and are non-refundable.
This policy reflects the additional time, tools, and technical complexity involved in servicing commercial-grade refrigeration and HVAC equipment.
Additional Notes

• 💳 Applicable taxes and transaction fees may apply to all service pricing, including diagnostics, repairs, and part sales.
• 📅 Our technicians will always review pricing and obtain your approval before any billable repair work begins.

If you have any questions about our service pricing, our team is happy to assist you.
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